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WELCOME to
the Office of Consumer Affairs
The mission of the office is to educate and
protect the citizens of Summit County and those
visitors to the county from unfair, deceptive or
unconscionable consumer sales practices. We
enforce consumer protection laws through
education, complaint mediation and
investigation. The office works with local,
county, state and federal agencies, non-profit
and community based organizations along with
local business leaders to ensure an honest, safe
and informed marketplace.
The office is committed to consumer education
through consumer alerts and participation in
speeches to civic, church, school, community and
business groups. In addition, we offer consumer
tips covering a wide variety of topics including
home improvements, repairs, automotive, online
shopping, prizes and sweepstakes, etc.
If you are experiencing a consumer problem
regarding the purchase or solicitation of goods
and services, for personal, family or household
use, please contact our office for help.
Telephone: Fax:
(330) 643-2879
(330) 643-2721
Location:
Ohio Building
175 South Main Street, Suite 209
Akron, Ohio 44308
Hours:
Monday – Friday
7:30 am – 4:00 pm
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Download Consumer Complaint Forms Here |
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Home Improvement Complaint Form
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General Consumer Complaint Form
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For
information on credit or
personal finances |
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Your Money & Credit |
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Click Here
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For
information on
mortgages and foreclosure |
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Foreclosure Intervention |
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Click Here |
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For information on
Hydraulic Fracturing
"Fracking"
Click Here |
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